Accidents happen in a matter of seconds, and it is undeniable that right after one, your future will be affected both legally and financially, and the truth is that it will be affected much more than you can imagine.
That is why it is important that, unlike so many people who suffer accidents every day, you do not make these mistakes that can be significantly costly just in the hours and days after a collision. Mistakes like saying what you shouldn’t to insurance companies or not properly documenting the facts and injuries, these mistakes are common and can put at risk the compensation you could receive.
So in this practical guide, we will show you the most important or key steps you should follow after suffering an accident to protect your rights and avoid common mistakes. We will cover everything from what should be documented at the scene to how to transmit and communicate the situation with the insurance companies so that communication is effective and, above all, so that you can be prepared to face the situation.
The First Thing You Should Do at the Scene
After an accident, it is important not only to act quickly but also to do so with a cool head, even when those are moments of chaos; doing so will help avoid further damage and protect everyone involved.
Ensure Safety
First, check if anyone is injured and look for a safe place. If you can, move the vehicles to the side of the road and turn on the hazard lights to warn other drivers. You should call emergency services if there are injuries or major damage.
If possible, make sure to put up emergency signs to warn others and make sure to turn off the vehicles and stay away from traffic. And always stay alert for possible liquid spills or hazardous materials that could increase the risk.
Document Everything
Once you have completed the previous steps and everyone involved is safe, it is time to start gathering the information:
• Names, phone numbers, and insurance information of those involved.
• Vehicle details (model, license plate).
• Photos of the damage from different angles.
• Road conditions and signs at the location.
• Witness information (name, phone number).
• Names and badge numbers of the officers who respond.
• Request a copy of the police report.
Make sure to use a mobile device that can take clear photos and videos, and if possible, save everything in a way that you don’t lose the information.
Protect Your Legal Rights
In this next step, many out of ignorance put their claim at risk which is why you must know your rights; it is key to know what to say (and what not to say).
How to Communicate Properly
• Only provide basic information (name, insurance details).
• Do not admit fault or even apologize. Keep a cordial and respectful tone.
• Do not try to clarify the causes or reasons for the accident.
• Avoid speaking or giving statements without first consulting with a lawyer (you have the right to remain silent).
• Do not forget to ask for a copy of the official report.
Keep All Evidence
The photos you take must include the vehicles before they are moved, as well as the injuries that may be present at the moment of the accident, and also include the surroundings, the road, and the area around the accident. Keep all receipts and medical documents. These details are essential to prove your damages.
Do not forget to get the contact information of the witnesses. Do it politely, take their contact information, and ask for permission to contact them later. Do it without asking for statements at the scene of the accident.
Medical Attention and Documentation
Seek medical attention even if you think you are not injured or if you see no visible injuries, seek it as soon as possible. Many injuries do not appear immediately, and having complete medical records can be decisive for a good claim.
• Keep physical and digital copies, if possible, of everything, whether they are diagnoses, prescriptions, treatment plans, or any therapy you follow.
• Document every medical expense: from medications to transportation to appointments.
• Document any new symptoms or changes in your condition.
How You Should Handle Insurance Companies
Insurance companies are not on your side: their goal is to pay as little as possible. Here are some important tips:
• Provide the necessary information: your name, phone number, and basic details of the accident such as the place and time it occurred.
• Do not sign broad authorizations for them to review your complete medical history.
• Under no circumstances accept immediate offers: these will always be much lower than what is really appropriate.
• If they pressure you or want you to record a statement, consult with a lawyer first.
Building a Solid Case to Obtain Compensation
The key to a good claim is documentation.
Organize all the information:
• Create a digital or physical folder with photos, receipts, communications, medical reports, and any other relevant documents.
• Record all expenses, even small ones.
• Note work absences, car repair costs, medical treatments, and therapies.
Keep a detailed timeline from the moment of the accident to the date, including all interactions with insurers, medical appointments, and case progress.
Consider Legal Help
Facing this process alone against insurance companies can be very overwhelming, especially if you are recovering from the injuries you suffered. That is why an attorney experienced in this type of personal injury case will make a difference in protecting your rights and helping you maximize your compensation.
At Dennis Hernandez Injury Attorneys, our dedicated legal team fights for accident victims, handling every aspect of the claims process so you can focus on your recovery. Contact us today for a free case consultation and let us help you get the justice and compensation you are entitled to.
